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I have an issue with my password

When entering your password on the Circular app, make sure it meets the following security requirements:

  • ✅ At least 8 characters
  • ✅ Includes 1 lowercase letter
  • ✅ Includes 1 uppercase letter
  • ✅ Includes 1 digit
  • ✅ Includes 1 special character (e.g., !, ?, @, #, $, %, ^)

When creating your new password, remember to type it twice to confirm. You can use the eye icon next to the password field to make both entries visible and ensure they match.


❌ Can’t Log In Anymore?

If you've forgotten your password:

  1. Open the Circular app.
  2. Tap Sign in > Forgot your password?
  3. Enter your registered email address.
  4. You'll receive a verification code by email.
  5. Enter the code and create a new password.


📩 Didn’t Receive the Verification Code?

If you're not receiving the email with your verification code, please follow this guide:

👉 I don't receive the app verification code by emails when I create an account / sign up on the Circular app / password reset

Updated on: 09/12/2025

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