I can't trigger a Kira recommendation!

To access Kira's recommendations, you must meet two conditions:

1. You must have passed the 14-day calibration period. On your home page, you should see a new tab on the right to Kira's recommendations feed that lets you see a "Generate Daily Recommendation" button.
2. You need sleep data for the same day.

After clicking on the button, you may wait about ten seconds before it is generated.

If you meet both conditions and:

• You can see the "Generate Daily Recommendation" button but the recommendation is not being generated when you press the button; Go to Settings > Language, and change to another language and then come back to your original language. And then try again. If it's still not working, please contact the support.
• You can't access the Kira button, then contact the support.

Updated on: 11/03/2025