I don't see my steps at all in the app

If your steps are not appearing in the Circular app, don’t worry — this can often be fixed quickly by checking a simple setting.

Follow these steps:

1. Open the Circular app
2. Tap the top-left menu icon (☰)
3. Go to Profile
4. Select Advanced Information
5. Scroll down to Physical Disabilities
6. Make sure the option “No physical disability” is unchecked

✅ Enabling “Physical Disabilities” activates a mode with reduced or no activity tracking. Unchecking this option enables step tracking and ensures your daily activity data appears correctly in the app.

Updated on: 07/11/2025