Some items are missing from my package. What can I do?
Please note that it's normal that you do not receive your outershell(s) in the box of your ring. They are delivered separately in separate boxes.
However, it is possible that the logisticians miss the assembly of some orders. If this is the case, we apologize. If you are missing a charger or an item, please contact the support team at support@circular.xyz or the website's chat with a picture of your package.
However, it is possible that the logisticians miss the assembly of some orders. If this is the case, we apologize. If you are missing a charger or an item, please contact the support team at support@circular.xyz or the website's chat with a picture of your package.
Updated on: 30/05/2023
Thank you!