Articles on: Order

Some items are missing from my package. What can I do?

It is possible that the logisticians miss the assembly of some orders. If this is the case, we apologize. If you are missing a charger or an item, please contact the support team at support@circular.xyz or the website's chat with a picture of your package.

Please note that it's normal that you do not receive your outershell(s) in the same box as your ring. They are delivered separately in separate boxes.

Updated on: 11/03/2025

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