Articles on: Order

How can I track my order? Tracking Number & Platform

Once your order has shipped, you will receive an email containing both a tracking link and your tracking number.

To track your shipment, simply use your postal code and tracking number.

👉 You can track your order here:

If you need more detailed information (like the service carrier or Last Mile Tracking), you can also try this alternative link:

I Haven’t Received a Shipping Notification

If several weeks have passed and you still haven’t received any shipping confirmation, it may be due to one of the following reasons:

The product might have gone **out of stock **during the time of order and fulfillment.
We are still waiting for you to confirm your ring size through your order status page (found in your purchase confirmation email).

Please make sure your size information is correctly submitted.

If you are unable to track your order or you believe something is wrong, please contact our support team:

Updated on: 24/11/2025

Was this article helpful?

Thank you!