My Circular ring is physically broken

We’re sorry to hear your Circular Ring has been physically damaged. If the ring is physically broken, please note that this type of damage is the result of accidental impact or use that goes against our user guidelines.

As such, physical damage is not covered under our warranty, and we are unable to replace the ring under warranty conditions.

However, we’re here to help — please don’t hesitate to contact our support team so we can assist you in purchasing a replacement at the best possible rate.

For more information, please review our full Warranty & Returns Policy.

Updated on: 17/10/2025