My ring does not record data or does not lose battery.
If you ring has near to 5% of battery, it will stop recording data to save power and avoid shutting down.
If your ring has reached 0% battery, please reconnect your ring to the app. If you don't do it, your ring won't acquire data for the
future.
In some cases your ring might go into power saving mode when your battery is low (around 30%).
If your case does not correspond to these points, please contact the support at support@circular.xyz or website chat.
If your ring has reached 0% battery, please reconnect your ring to the app. If you don't do it, your ring won't acquire data for the
future.
In some cases your ring might go into power saving mode when your battery is low (around 30%).
If your case does not correspond to these points, please contact the support at support@circular.xyz or website chat.
Updated on: 11/03/2025
Thank you!