My ring does not record data or does not lose battery.

• If you ring has near to 5% of battery, it will stop recording data to save power and avoid shutting down.

• If your ring has reached 0% battery, please reconnect your ring to the app. If you don't do it, your ring won't acquire data for the
  future.

• In some cases your ring might go into power saving mode when your battery is low (around 30%).

If your case does not correspond to these points, please contact the support at support@circular.xyz or website chat.

Updated on: 11/03/2025