Articles on: Ring

My ring does not record data or does not lose battery.


  • If you ring has near to 5% of battery, it will stop recording data to save power and avoid shutting down.


  • If your ring has reached 0% battery, please reconnect your ring to the app. If you don't do it, your ring won't acquire data for the
    future.


  • In some cases your ring might go into power saving mode when your battery is low (around 30%).


If your case does not correspond to these points, please contact the support at support@circular.xyz or website chat.

Updated on: 11/03/2025

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