My ring does not record data or does not lose battery.
- If you ring has near to 5% of battery, it will stop recording data to save power and avoid shutting down.
- If your ring has reached 0% battery, please reconnect your ring to the app. If you don't do it, your ring won't acquire data for the
future.
- In some cases your ring might go into power saving mode when your battery is low (around 30%).
If your case does not correspond to these points, please contact the support at support@circular.xyz or website chat.
Updated on: 11/03/2025
Thank you!