• Can Circular ring be compatible / synch with other external app like Apple Health or Google Fit?

  The Circular Ring is compatible with Apple HealthKit & Google Fit. For the moment it is not possible to synchronize your Circular ring with any other external application. Samsung Health is a feature we are working on and will be available in 2024. It will be added through a future app update.Featured

• Connection issue: I can't find / see / connect / reconnect my Circular Ring in the app.

  In some cases, you may experience ring disconnection issues. In the case that you already connected at least once to your ring: Place your ring on the charger and make sure it has been charged for at least 30 min. Check that your phone's GPS localization & Bluetooth is activated. And check in your phone settings that all app permisssions are allowed for your Circular app. Keep your ring on the charger, go into My ring or Setup Manage my ring, please check that the ringPopular

• Do I have to pay to get access to the Circular app?

  No, it will always remain free with the purchase of a Circular ring. The only cost if the one time fee of the ring itself.Some readers

• I can't synchronize my data or I don't see my sleep or activity data inside of the app

  Please ensure that your Circular ring is connected to your app and that "Airplane mode" is not activated in your app. Otherwise you will not be able to synchronize the data of your ring with the app. To check that easily, please check if your sleep and energy circles are grayed out. If they are then you are in Airplane mode. To disable the Airplane mode, you can click on the Airplane mode button in your quick access banner on your home page. You will find all the available quick accesses inSome readers

• What is the calibration period?

  When you create your account, you enter into a 14 day calibration period where Kira your personal assistant will learn about you. During the 4 first days, you'll have limited data into your sleep and energy circles. This period is helpful for you to learn about the metrics and the app. Kira will also ask questions about your lifestyle and will correlate the data with your metrics to build references and define your chronotype. Please be diligent and answer the questions during this period, thisSome readers

• Do I need to run the Circular app all the time?

  The ring has a built-in memory of 10 days which means that if your phone or your app is not available, it can collect and store your biometrics for up to 10 days. Past this time without synchronization with your smartphone, the data storage will happen as a First In First Out pattern, which means that the new days of data will overwrite the oldest ones. To summarize, to be safe you have to connect to the ring and launch a synchronization every 8 days to avoid losing data. However with 8 day oSome readers

• What are Circular Coins?

  Circular Coins® are rewards that you accumulate daily with your Circular Wellness Score®. You can earn more of them with having streaks that will activate multipliers. You'll get a streak when you have a Wellness Score of over or equal 90 two days in a row. The more the streak grows, the more the multiplier grows. And here's the exciting part: the journey doesn't end here! Stay tuned as we unveil the incredible ways you'll be able to use your hard-earned Circular Coins in the near future.Few readers

• I changed my phone, will I be able to get my data back?

  Yes, your data is stored on your dedicated account. So you can find your data on any phone as long as you log in to the same account. You can also connect to the same account on different smart phone at the same time. However please note that your ring can connect to one smart phone at the same time.Few readers

• Why are my data incomplete in the Circular App?

  When you create your account, you enter into a 14 day calibration period where Kira your personal assistant will learn about you. During the 4 first days, you'll have limited data into your sleep and energy circles. Basically everything that need references and baselines which are derived from long term averages are being built. Learn more about the calibration period.Few readers

• Why is the ring's data synchronization so long? I can't finish the synch.

  On the contrary of other device, Circular is sending all of the raw signals and wave forms to our server to be able to offer the best accuracy and advanced monitoring. This also helps to improve our model. It's better to synchronize your ring everyday so you don't have to wait during long synchronization. Normally the app will force your screen to stays on during a data synchronization, a live measurement or breathing exercise. If it's not the case, it is advisable to adjust the sleep time ofFew readers

• How much data can I store on the Circular Ring & Account?

  The ring has a built-in memory of 10 days which means that if your phone or your app is not available, it can collect and store your biometrics for up to 10 days. Past this time without synchronization with your smartphone, the data storage will happen as a First In First Out pattern, which means that the new days of data will overwrite the oldest ones. To summarize, you have to connect to the ring and launch a synchronization every 8 days to avoid losing data. The app on the other hand can stFew readers

• I deleted the app, will I get back my data when I reinstall it?

  Yes, your data is stored on your dedicated account. So you can find your data on any phone as long as you log in to the same account. You can also connect to the same account on different smart phone at the same time. However your ring can connect to one phone at the same time.Few readers

• Does Circular ring sync for time zone changes?

  Yes the app will adapt to your time zone change. Disclaimer: It's possible that the day of your timezone change may have some inconsistencies.Few readers

• Is the Circular app translated into different languages?

  The Circular App is currently available in: English Spanish French German Italian Japanese Dutch If you don't find your language, please create a ticket on the feature wishlist page. To change the app language of your Circular App, go to the app's burger menu of the home page Settings Language. The Circular App also supports both metric and imperial units of measurement, which can be adjusted through the app's burger menu of the home pageFew readers

• The buttons of the app are not working on iOS

  If you are using an iOS and you have issues with the buttons of the apps that are not performing what they are supposed to, please follow these steps: Kill your app (by closing it completely) Go to your phone's settings: Settings Accessibility Reduced Motion (Turn it off). Relaunch the app and check if your issue is fixedFew readers

• Where can I find my Chronotype and Circadian Rhythm information?

  The Circular Ring will help you know your Chronotype and recommend the best timing for your chronotype. Chronotypes are linked to our internal clock and to our genes. They have a direct effect on a lot of things including bedtime and wake-up time. There are many activities whose schedules can be optimized according to your chronotype. For example, the time you eat, drink coffee, alcohol, exercise, focus and so on. Knowing your chronotype and acting in compatibility with your chronotype can impFew readers

• I have undeseriable Naps. What can I do?

  Your Circular Ring may be tracking naps you haven't made. This can happen when you don't make any movements for almost 10/15 min. The reason is that we've chosen to be very sensitive to naps detection to have a better chance of detecting them. If you don't usually take a nap, you can disable nap tracking by clicking on the menu View Profile Profile Information Advanced information Open for napping No. If you want to leave this setting enabled and you have a lot of unwanted naFew readers

• How can I use the Timer feature?

  Take advantage of the haptic feedback of your Circular Ring to use it as a Timer. You'll be able to set up a duration after which the ring will vibrate. This is for an appointment, or any task to be done in the future. You can find this feature in your Quick Access bar on the home page. If Timer is not one of your quick access functionalities, you can go to the burger menu at the top left of the app Quick access Then slide the "Timer" functionality into the 3 possible visible functionalitFew readers

• How to customize my Quick Access bar?

  The Quick Access bar enables users to access certain functions quickly. This bar is located below the Circles on the home page. You can configure the features that will appear in this bar by going to the burger menu at the top left "Quick Access" menu. In this menu, you can make up to 3 features visible by dragging them up and in your favorite order so that they display on your Quick access bar.Few readers

• I can't trigger a Kira+ recommendation!

  To access Kira's recommendations, you must have passed the 14-day calibration period. On your home page, you should see a new tab to Kira's recommendations that lets you see a "Generate Daily Recommendation" button. After clicking on the button, you may wait for about ten seconds before it is generated. If you have passed the calibration period and: You can see the "Generate Daily Recommendation" button but the recommendation is not being generated when you press the button; Go to SettinFew readers

• My sleep tracking is innacurate. What can I do?

  If you’re experiencing inaccuracies with your sleep tracking using the Circular Ring, there are several steps you can take to improve the accuracy of your sleep data. Here are some tips to ensure your ring is capturing the best possible information: 1. Avoid Syncing Your Ring's Data During Sleep Period Ensure that you’re not syncing your ring’s data in the middle of your sleep. Syncing during sleep can interrupt the data recording process, leading to incomplete or inaccurate sleep analysis.Few readers